Process Outsourcing

Our Process Outsourcing services are based on four step model that handle common transition challenges and in addition to this framework we server flexible solutions and services to cover all the challenges of process outsourcing to help our client(s) achieve higher efficiency, productivity, quality, and cost-effectiveness.

Process Analysis
In preparation for an outsourcing transition, zeusTP's experienced Project Management Team will assess your current back-office process using our PREP methodology. An acronym for Prepare, Review, Evaluate, and Propose, PREP is a rigorous step-by-step analysis that defines your requirements, benchmarks your current level of operations, and identifies opportunities for improvement.

Process Migration
Using our Process Migration Methodology (PMM), zeusTP implements best practices and quality control techniques to ensure a smooth, seamless transition of your back-office process to an outsourcing model. Our PMM also ensures the delivery of outsourced services remains on time, on budget and at the same quality levels as an in-house process.

Process Improvement
Once the process is transitioned, it is leaned, standardized, stabilized, and documented using Lean and Six Sigma efficiency and quality-control methodologies. Metrics are developed to measure and report key process drivers for real-time remote monitoring and management. After key performance indicators are met, zeusTP team re-analyzes the process to deliver continued improvements in efficiency, speed, and quality.

Process Replication
Now familiar with company processes, operating procedures, and needs, out team can easily transition other back-office processes to the outsourcing model or relocate processes to an onshore, offshore or farshore location that offers required skill-sets at attractive labor rates.